Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells You about your privacy rights and how the law protects you.

We use your personal data to provide and improve Tax CPA 911 By using Tax CPA 911 you agree to the collection and use of information in accordance with this privacy policy.

  1. Interpretation and Definitions

Interpretation​

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Tax CPA 911.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: California, United States
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Tax CPA 911, accessible from https://taxcpa911.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  1. Information Collection​

Information You Provide​

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. SMS Opt-in and Phone Numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

Information Collected Automatically

Usage Data is collected automatically when you use the Service or interact with us offline.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies​

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: All About Cookies by Terms Feed.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

  1. Use of Information

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.
  1. Retention of Information​

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

  1. Sharing of Information​

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

  1. Disclosure of Information​

Business Transactions​

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement​

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements​

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability
  1. Security of Information​

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

  1. Children’s Privacy​

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

  1. Links To Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

  1. Changes to this Privacy Policy​

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  1. Tax CPA 911 SMS Terms of Service

IMPORTANT! PLEASE READ THESE Tax CPA 911 SMS TERMS OF SERVICE CAREFULLY.
BY PROVIDING YOUR MOBILE PHONE NUMBER TO ADVANCED TAX SOLUTIONS
LLC (“COMPANY,” “WE,” OR “US”) OR CHANGING THE PHONE NUMBER
ASSOCIATED WITH YOUR USE OF ONE OR MORE OF THE Tax CPA 911 TEXT
MESSAGING PROGRAMS, YOU AGREE TO ABIDE BY AND BE BOUND TO THESE
Tax CPA 911 SMS TERMS OF SERVICE. THESE Tax CPA 911 SMS TERMS OF SERVICE CONTAIN
AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER.

By providing your mobile phone number, you expressly consent to receive marketing or
non-marketing text messages, as applicable, from Tax CPA 911, including text messages made
with an automatic telephone dialing system (“autodialer”), at the number(s) that you
provide. Consent to receive text messages is not required, nor is consent a condition of
any purchase. At any time, you may opt out of these communications.

Program Description

  1. You will receive text messages (SMS) to the mobile number you provided.
  2. Text messages are intended to provide transactional information. Examples
    include but are not limited to codes for phone verification, codes for 2-step
    verification at the time of login, appointment reminders, status updates for e-filed
    tax returns, invitation links to Tax CPA 911 Portal, on-demand acknowledgement
    messages to prospects after a call, etc.
  3. We may also provide you with sales information about renewing our product
    services or setup reminders.
  4. You agree that you will not use Tax CPA 911 text messaging programs for any illegal or
    unlawful purposes.
    1. Types of SMS Communications:
    If you have consented to receive text messages from American Tax Group, you
    may receive messages related but not limited to the following:
    Codes for Phone Verification
    2-Step Verification at time of login
    Appointment Reminders
    Status Updates for E-Filed Tax Returns
    Invitation Links to Tax CPA 911 Portal
    On-Demand Acknowledgement Messages
    Sales Information About Product Services and Renewals
    Setup Reminders
  5. Message Frequency:

    The number of text messages will vary depending on the messaging campaigns
    for which you sign up. For transactional messages, you will receive one text
    message per transaction. For example, you will receive one text message per
    login for 2-step verification at the time of login. For sales and support messages,
    you will receive a maximum of three messages per week.

  6. Potential Fees for SMS Messaging:

Tax CPA 911 does not impose a fee for sending text messages; however, message and
data rates may apply to each text message sent or received in connection with Tax CPA 911 text
messages, as provided in your mobile telephone service rate plan (please contact your
mobile telephone carrier for pricing plans), in addition to any applicable roaming
charges.

4. How to Opt-Out:

You can opt out of receiving SMS messages at any time. To do so, simply reply
“STOP” to any SMS message you receive. Alternatively you can contact us directly to
request removal from our messaging list.

  1. Help:
    If you are experiencing any issues, you can reply with the keyword HELP. Or,
    you can get help directly by calling us at (323) 306-0149.
  2. Additional Options:
    If you do not wish to receive SMS messages, you can choose not to check the
    SMS consent box on our forms.
  3. Standard Messaging Disclosures:
    Message and data rates may apply.
    You can opt out at any time by texting “STOP.”
    For assistance, text “HELP” or visit Privacy Policy, Terms and Conditions |
    Tax CPA 911
    Message frequency may vary.

Your Mobile Telephone Number

You acknowledge that you have the authority to represent the account holder for the
mobile telephone number(s) that you provide or that you have the account holder's
authorization to enter the mobile telephone number(s) that you provide and that you will
not initiate messages to the mobile phone of any other person or entity. You agree to
maintain accurate, up-to-date, and complete information with the Company regarding
your use of the Tax CPA 911 text messaging programs, including, without limitation, informing
the Company immediately in writing if you change, or discontinue being the regular user
of, your mobile telephone number(s). You agree to indemnify the Company in full for all
claims, damages, costs, and expenses, including reasonable attorneys' fees, related to
or caused in whole or in part by your failure to notify the Company if you change, or
discontinue being the regular user of, your mobile telephone number(s), including, but
not limited to, all claims, damages, costs, and expenses related to or arising under the
Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq.

Access or Delivery to Mobile Network is Not Guaranteed

1. It is your responsibility to determine if your mobile carrier supports text
messaging and if your mobile device can receive text messages. Your receipt of
our text messages is based on your agreement(s) with your mobile carrier.

  1. You acknowledge that mobile network services are outside of the Company’s
    control, and the Company is not liable for issues arising therefrom, or the failure
    thereof, including, without limitation, hardware, software, technical, network,
    electronic, telephone or other communications malfunctions, errors in
    transmission, errors or failures of any kind, traffic congestion, lost or unavailable
    network connections, telephone connections, wireless phone connections,
    Internet, website, or ISP availability, unauthorized human intervention,
    incomplete or inaccurate capture of entry information (regardless of cause) or
    failed, garbled, incomplete, jumbled, or delayed transmissions which may limit
    your ability to receive or send a message, including any injury or damage to your
    or any other person's equipment/wireless device relating to or resulting from
    participating in the Tax CPA 911 text messaging programs. If the Tax CPA 911 text messaging
    programs are not available within your location, you agree that your sole remedy
    is to discontinue using the Tax CPA 911 text messaging programs.

Supported Carriers

1. Supported carriers may change from time to time, but currently include AT&T,
Verizon Wireless, T-Mobile, Boost Mobile, Metro PCS, Sprint, U.S. Cellular,
Nextel & Virgin Mobile, among others.

  1. Carriers are not liable for delayed or undelivered messages.
  2. T-Mobile® is not liable for delayed or undelivered messages.
  3. The Company reserves the right to modify or limit the carriers that support the
    Tax CPA 911 text messaging program at our discretion and without notice. 

Supported Countries

The Tax CPA 911 text messaging service using short code is available only to customers located
in the United States of America and Canada. These Tax CPA 911 SMS Terms of Service are not
applicable to customers residing outside of the USA and Canada.

Changes to Terms and Conditions

The Company may modify, revise, or amend these Tax CPA 911 SMS Terms and Conditions at
any time.  Any such modification, revision, or amendment shall take effect when it is
posted to our website (https://taxcpa911.com) you agree to periodically review
these Tax CPA 911 SMS Terms and Conditions to ensure that you are aware of any changes. By
not opting out of receiving Tax CPA 911 text messages, you indicate your acceptance of those
changes.

Termination of Text Messages

Your receipt of Tax CPA 911 text messages may be suspended or canceled if we believe you
are in violation of the Tax CPA 911 SMS Terms and Conditions. Your participation in Tax CPA 911 text
messages is also subject to termination if your mobile telephone service has been
terminated or lapses.  Tax CPA 911 reserves the right to change, suspend, or terminate,
temporarily or permanently, all or any part of Tax CPA 911 text messaging programs or individual
messages, with or without notice to you.

Privacy

By opting in, you acknowledge and expressly consent to the receipt of text messages
from Tax CPA 911 for informational and promotional purposes. We take your privacy seriously
and want to reassure you that the information provided during this opt-in process will be
treated with the utmost confidentiality. Tax CPA 911 will not disclose, share, or otherwise
disseminate your personal information to any third party without your explicit consent,
except as required by law. If you have any inquiries or require further clarification
regarding our privacy policies, please read our Privacy
Policy: https://taxcpa911.com/privacy-policy 

Limitation of Liability

By opting in and participating in text messaging with the Company, you agree to release
and hold harmless the Company and its representatives from any and all liability arising
from the use of Company SMS programs. To the maximum extent permitted by
applicable law, the Company excludes all liability and responsibility to you (or anyone
else) in contract, tort (including negligence), or otherwise, for any loss or damage
resulting, directly or indirectly, from any use of, or reliance on, the Tax CPA 911 text messaging
programs.

The Tax CPA 911 text messaging programs are provided as is, and the Company renounces all
warranties including, but not limited to, fitness for a particular purpose or non-
infringement.

Arbitration/Class Action Waiver

All disputes or claims arising out of or relating in any form to these Tax CPA 911 SMS Terms and
Conditions, any text messages between you and the Company or between any persons
or entities acting on your behalf or on behalf of the Company, regardless of the theory of
liability, must be resolved by arbitration.

At the time that you accept this Agreement, if you are a business operating in the United
States of America, resident or non-resident of the United States of America, and are
subject to U.S Taxation, then the laws of the State of Wyoming govern this Agreement.
The Company and you agree that the U.S. Dispute Resolution Process described below
applies for all disputes arising out of or in connection with this Agreement or in any way
relate to the application of this Agreement.

This agreement to arbitrate is intended to be broadly interpreted, and expressly includes
disputes, matters, or claims brought under the Telephone Consumer Protection Act, 47
U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory.

Most concerns can be resolved quickly and to your satisfaction by calling a Customer
Support Specialist at (800)518-7691 or by submitting an emailing Customer Service. In
the unlikely event that our Support Team is unable to resolve a complaint to your
satisfaction after attempting to do so informally, or if we have not been able to resolve a
dispute after attempting to do so informally, the only option is to seek settlement of that
dispute through mediation. The two parties agree that mediation proceedings are
confidential and non-binding. The two parties will agree on the mediator that is chosen
and this mediator will decide who will be responsible for the mediation costs.

If the dispute is not settled through mediation within thirty (30) days of the
commencement of the mediation proceedings (or such further period as the parties shall
agree in writing), the only option is to refer the dispute to and finally resolve the dispute
through binding arbitration, instead of in court. Any arbitration under this agreement will
take place on an individual basis; you agree with the Company that class arbitrations
and class actions are not permitted. For any non-frivolous claim that does not exceed

the limits within the State of Wyoming Arbitration Limits, the Company will pay American
Arbitration Association (AAA) filing, administrative, and arbitrator costs totaling less than
$3,000. Moreover, for any non-frivolous claim disputed through arbitration, you are
entitled to recover attorneys' fees from the Company totaling less than $3,000.

The Federal Arbitration Act governs the interpretation and enforcement of this provision.
To all other matters, the arbitrator shall apply Wyoming laws. We each agree that any
and all disputes must be brought in the parties’ individual capacity and not as a plaintiff
or class member in any purported class or representative proceeding. By entering into
this Agreement, you agree to arbitration for dispute resolution, and you, therefore, agree
that you and the Company are each waiving the right to file a lawsuit and the right to a
trial by jury. In addition, you agree with the Company to waive the right to participate in
a class action or litigate on a class-wide basis. You agree with the Company that you
have expressly and knowingly waived these rights.

Arbitration will be conducted by the American Arbitration Association (AAA) before a
single AAA arbitrator under the AAA’s rules. You agree that the two parties will agree on
the arbitrator that is chosen. Payment of all filing, administration, and arbitrator fees and
costs will be governed by the AAA's rules, except as expressly stated otherwise in this
Agreement. If the filing, administration, and arbitrator fees and costs total less than
$3,000, the Company will reimburse those fees and costs for claims, unless the
arbitrator determines the claims are frivolous. Likewise, the Company will not seek its
attorneys’ fees or costs in arbitration unless the arbitrator determines the claims or
defenses are frivolous. You agree that you or the Company may choose to have the
arbitration conducted by telephone or based on written submissions. You agree with the
Company that in-person arbitration will be conducted at a mutually agreeable location.
You agree not to conduct arbitration via any payment providers or other third parties. If
you go outside the aforementioned process for arbitration (including, but not limited to,
by using a payment provider for arbitration), all costs incurred are your responsibility.
You agree that the decision of the arbitrator shall be final and not subject to an appeal,
and judgment on the arbitration award may be entered in any court having jurisdiction
thereof. You agree that the U.S. Dispute Resolution Process shall survive expiration,
termination, or rescission of this Agreement.

If you wish to resolve a dispute through mediation, send a letter requesting mediation
and describing your claim to:

Severability

If any part of these Tax CPA 911 SMS Terms of Service conflicts with the law, that part will be
replaced with a provision which, as far as possible, accomplishes the original purpose of
the provision. The rest of the terms would continue to be binding on the parties. The
replacement provision will also be binding on the parties.